Support.
Help with Kom Närmare, called Come Closer in English. Swedish and English are being brought together in one app; the features below are included in the multilingual update.
Contact support
Email [email protected] with what happened, your iPhone or iPad model, iOS version, and app version. Include the steps that lead to the problem. Please do not send private conversations or payment details.
Choosing a language
Open Settings and choose App language: Svenska, English, or Use device language. The interface and cards follow the same choice. Changing language starts a new game. Swedish favorites are still there when you switch back to Swedish; English favorites are saved separately. To change the widget language, touch and hold the widget and choose Edit Widget.
Premium and restoring a purchase
Premium is a one-time App Store purchase. An existing Premium purchase in Kom Närmare remains valid in the unified app, in either language. If it is not recognized, open the Premium page and choose Restore purchase using the same Apple Account as the original purchase. Connect to the internet and try again if the App Store is unavailable. Restoring does not charge for a new purchase.
Choosing topics to skip
Under Comfort settings in Settings, choose the topics you would like to skip. Tagged cards are filtered from games and the daily question in the app. A curated Moment containing an excluded topic is hidden in full. You can always skip a card, pause, or stop. Touch and other activities are optional for you both.
The evening reminder
Turn Evening reminder on or off in the app settings. It is scheduled for 8 pm in your device’s local time. If it does not appear, check that notifications are allowed for the app in iOS Settings and that Focus or notification summaries are not delaying it.
Favorites and a new phone
Tap the heart to save or remove a favorite card. Favorites and progress are saved locally; we do not sync them between devices. They may be restored with a device backup, depending on your Apple settings. Restoring Premium by itself does not restore favorites or game progress.